🔐 SAMETEAM — PRIVACY POLICY
Last updated: April 2026
This Privacy Policy describes how SameTeam, LLC (“we,” “us,” or “our”) collects, uses, and shares your information when you use our services (“Services”), including:
- Our mobile application (SameTeam) on iOS and Android
- Our web-based product (SameTeam Web) at web.sameteamapp.com
- Our websites and landing pages (including sameteamapp.com)
- Any related interactions such as customer support or communications
If you have questions, contact us at support@sameteam.app.
🔑 SUMMARY OF KEY POINTS
- We collect information you provide (like name, email, events, RSVPs)
- We do not sell personal information
- We use trusted third-party providers (Stripe, Apple, Google, etc.)
- Guest RSVP data is private to the organizer
- Public event pages do not show participant emails
- You can request access, correction, or deletion of your data
1. WHAT INFORMATION DO WE COLLECT?
Personal information you provide
We collect information you voluntarily provide when you:
- Create an account
- Create or manage events
- RSVP to events
- Communicate with others
- Contact support
This may include:
- Name or display name
- Email address
- Profile details
- Event and RSVP data
- Messages or content you choose to share
- Support communications
SameTeam Web (Browser-Based Product)
SameTeam Web is a browser-based event planning tool that allows organizers to create events and collect RSVPs via shareable links.
When using SameTeam Web, we may collect:
- Organizer account information (name and email)
- Event details created by organizers
- RSVP responses submitted by participants (name, email, and response)
- Optional notes submitted with RSVPs
- Support or contact form messages
Public event links
Events may be shared via unique links. These pages:
- Show event details
- Do NOT display participant email addresses
- May optionally show limited guest info depending on organizer settings
Payment Information
We do not store full payment card details.
Mobile App
- iOS: processed by Apple (In-App Purchase)
- Android: processed by Google Play or Stripe (for certain features)
SameTeam Web
- Payments are processed by Stripe
- We receive limited information such as:
- Subscription status
- Plan type
- Transaction confirmation
Stripe Privacy Policy: https://stripe.com/privacy
Automatically collected information
We may automatically collect:
- Log data (usage, timestamps, diagnostics)
- Device info (browser, OS, IP address)
- App or web version data
- Basic analytics
Location data
We do not collect precise GPS location.
We may infer approximate location (city/region) from IP address for:
- Security
- Fraud prevention
- Basic analytics
2. HOW DO WE USE YOUR INFORMATION?
We use your information to:
- Create and manage accounts
- Provide event planning and RSVP functionality
- Enable communication features (where applicable)
- Send service-related notifications (not marketing spam)
- Provide customer support
- Improve performance and reliability
- Prevent fraud and abuse
- Comply with legal obligations
For SameTeam Web specifically:
- Process subscription payments via Stripe
- Enforce plan limits (events per month)
- Manage billing and account status
3. LEGAL BASES FOR PROCESSING
Depending on your location, we rely on:
- Contract performance (providing the service)
- Legitimate interests (improving and operating the product)
- Consent (where required)
- Legal obligations
4. WHEN AND WITH WHOM DO WE SHARE YOUR INFORMATION?
We may share data with:
Service providers
- Hosting providers
- Email delivery systems
- Analytics tools
- Customer support tools
Payment processors
- Apple (iOS purchases)
- Google (Android purchases)
- Stripe (SameTeam Web subscriptions)
Other cases
- Legal authorities when required
- Business transfers (e.g., acquisition)
We do NOT sell personal information
5. THIRD-PARTY LINKS
We may link to external sites.
We are not responsible for their privacy practices.
6. HOW LONG DO WE KEEP YOUR INFORMATION?
We retain data only as long as necessary to:
- Provide the Services
- Maintain security and prevent fraud
- Comply with legal requirements
When you delete your account:
- Data is deleted or anonymized within a reasonable timeframe
- Some data may remain in backups temporarily
7. HOW DO WE KEEP YOUR INFORMATION SAFE?
We use reasonable safeguards to protect your data.
However: No system is 100% secure
8. CHILDREN’S PRIVACY
We do not knowingly collect data from children under 13.
If you believe this has occurred, contact us.
9. YOUR PRIVACY RIGHTS
Depending on your location, you may have the right to:
- Access your data
- Correct inaccurate data
- Request deletion
- Restrict or object to processing
- Withdraw consent
Contact: support@sameteam.app
10. DO-NOT-TRACK
We do not respond to Do-Not-Track signals due to lack of a consistent standard.
11. U.S. STATE PRIVACY RIGHTS
Residents of certain states (CA, VA, CO, CT, UT) may have additional rights.
We:
- Do not sell personal data
- Do not use cross-context behavioral advertising
12. INTERNATIONAL USERS
Users outside the U.S. may have additional rights under local laws.
13. UPDATES TO THIS POLICY
We may update this policy periodically.
Check the “Last updated” date for changes.
14. CONTACT US
SameTeam, LLC
12913 Marsteller Drive, #761
Nokesville, VA 20181
United States
15. YOUR DATA REQUESTS
To request access, correction, or deletion of your data:
Email: support@sameteam.app
